Puzzle Road Privacy Policy

Last Updated: August 21, 2026

This Privacy Policy explains how Puzzle Road ("Puzzle Road", "the Game", "we", "us", or "our") collects, uses, stores, shares, and protects information when you use the Puzzle Road mobile application.

Puzzle Road is a mobile puzzle game distributed through Google Play. The Game may use Google Play Games Services, Google Play Billing, Firebase, Google Analytics for Firebase, Google AdMob, Unity Ads, and other services required to operate and improve the Game.

By downloading or using Puzzle Road, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information processed by Puzzle Road depends on the features you use and the services integrated into the Game.

Depending on your use of the Game, information may include:

• Game progress and level completion information.
• Stars earned and game scores.
• Coins, diamonds, hints, and other virtual items.
• Game settings and preferences.
• Device and application information.
• Advertising identifiers.
• Approximate or coarse location information derived by certain services.
• Game usage and interaction events.
• Crash and diagnostic information where applicable.
• Google Play Games information when you use Play Games features.
• Purchase-related information required to process digital purchases.

2. Local Game Data

Puzzle Road may store certain game information locally on your Android device.

Local information may include:

• Completed levels.
• Stars earned.
• Coins.
• Diamonds.
• Hints and other game resources.
• Unlocked cities and levels.
• Game settings.
• Other information required to maintain game progress.

Local game information is generally stored on your device using Android application storage and/or a local database.

Clearing the application's data or uninstalling the Game may remove locally stored game information.

3. Firebase Analytics

Puzzle Road uses Google Analytics for Firebase ("Firebase Analytics") to understand how players use the Game, improve gameplay, measure performance, and identify technical or usability issues.

Firebase Analytics may automatically collect or process certain information such as:

• App lifecycle information.
• Session information.
• Game interaction events.
• Device information.
• Operating system information.
• Application version.
• Advertising ID where enabled.
• Coarse location information derived from masked IP addresses.
• In-app purchase events.
• Product-related purchase information such as product ID and price.

The exact information processed by Firebase Analytics can depend on the Game's configuration and the events that we implement.

Firebase states that Google Analytics for Firebase can automatically collect Advertising ID, masked-IP-derived coarse location information, app lifecycle events, and in-app purchase events.

For more information, see Google's Firebase documentation:

Firebase Privacy and Security

Firebase Analytics also provides mechanisms for controlling analytics collection and advertising-related personalization.

More information is available here:

Firebase Analytics Data Collection

4. Firebase Services

Puzzle Road uses Firebase services to support certain application functionality.

Depending on the Firebase services enabled in the Game, Firebase may process technical information, application identifiers, analytics information, and other information necessary to provide the requested service.

Firebase processes information in accordance with Google's service terms and privacy practices.

Firebase states that information collected by its Android SDKs is encrypted in transit using HTTPS, and that Firebase provides mechanisms for developers to delete applicable end-user data depending on the Firebase service being used.

Firebase Android Data Disclosure Information

5. Advertising

Puzzle Road may display advertisements using third-party advertising services.

The advertising services currently integrated into Puzzle Road include:

• Google AdMob.
• Unity Ads.

Advertising providers may process information required to display, measure, personalize, limit, or improve advertisements.

Depending on the user's device, settings, location, consent status, and applicable laws, advertising providers may process information such as:

• Advertising ID.
• Device information.
• Application information.
• IP address or network information.
• Approximate location information.
• Ad impressions.
• Ad interactions.
• Diagnostic and performance information.

6. Google AdMob

Puzzle Road uses Google AdMob to display advertisements.

Google may process information through the Google Mobile Ads SDK for purposes such as:

• Delivering advertisements.
• Measuring advertisement performance.
• Fraud and abuse prevention.
• Frequency management.
• Advertising personalization where permitted.
• Reporting and analytics.

The availability and personalization of advertisements may depend on applicable consent requirements, device settings, and Google's advertising policies.

More information about Google's privacy practices is available at:

Google Privacy Policy

Information about Google's advertising technologies can be found at:

How Google uses information from sites or apps that use Google services

7. Unity Ads

Puzzle Road may use Unity Ads to provide advertisements.

Unity may process information such as device information, advertising identifiers, IP address, application information, ad interactions, and other technical information necessary to provide its advertising services.

The information processed by Unity Ads depends on the configuration of the Unity Ads SDK and applicable consent and privacy settings.

For more information, please review Unity's privacy policy:

Unity Privacy Policy

8. Google Play Games Services

Puzzle Road may use Google Play Games Services to provide gaming features such as achievements, leaderboards, player profiles, and cloud-based game functionality.

When you use Google Play Games Services, Google may process information associated with your Google Play Games account.

Depending on the features used, this may include:

• Google Play Games player identifier.
• Player display name.
• Player profile information.
• Achievements.
• Leaderboard information.
• Game statistics.
• Saved-game information.

Puzzle Road uses Google Play Games information only to provide the corresponding game functionality.

9. Google Play Saved Games

Puzzle Road may use Google Play Games Saved Games to allow supported game progress to be saved in the cloud and restored when the player uses the same supported Google Play Games account.

Saved Game information may include information necessary to restore the player's game state, such as:

• Level progress.
• Stars earned.
• Unlocked content.
• Virtual currency and game resources where included in the save state.
• Game settings or configuration where included.
• Other game-state information required for restoration.

Saved Games are provided through Google Play Games Services. Google provides the infrastructure used to store and synchronize supported saved-game data.

Information stored through Google Play Games Services is also subject to Google's privacy practices.

Google Privacy Policy

10. In-App Purchases

Puzzle Road may offer optional digital purchases through Google Play Billing.

Purchasable digital products may include:

• Coins.
• Diamonds.
• Hints.
• Boosters.
• Other virtual items.
• Other digital game content.

Payment Processing

Purchases made through Puzzle Road are processed by Google Play's billing system.

Puzzle Road does not directly receive or store your complete credit card number, debit card number, bank account number, payment password, or other complete payment credentials used by Google Play.

Google Play may provide Puzzle Road with purchase information necessary to verify and fulfill a transaction.

This information may include:

• Product ID.
• Purchase status.
• Purchase token.
• Transaction-related information.
• Information required to fulfill or restore eligible purchases.

Purchase Verification

Purchase information may be processed to:

• Verify legitimate purchases.
• Deliver purchased digital products.
• Prevent duplicate purchase fulfillment.
• Detect or prevent fraudulent transactions.
• Handle refunds or revoked purchases.
• Restore eligible purchases where supported.

11. Virtual Currency and Digital Items

Puzzle Road may contain virtual currencies such as coins and diamonds.

Virtual currencies and digital items:

• Have no cash value outside Puzzle Road.
• Cannot be exchanged for real-world money.
• Cannot normally be exchanged for physical goods.
• Are intended solely for use within the Game.
• Do not represent cryptocurrency.
• Do not represent ownership of real-world assets.

Virtual items may be earned through gameplay or acquired through supported in-app purchases.

We may modify the availability, functionality, balance, pricing, or characteristics of virtual items when reasonably necessary to operate, maintain, balance, or improve the Game.

12. Information Sharing

We may allow third-party service providers to process information when necessary to operate Puzzle Road.

These services may include:

• Google Play.
• Google Play Games Services.
• Google Play Billing.
• Firebase.
• Google Analytics for Firebase.
• Google AdMob.
• Unity Ads.

We may also disclose information when reasonably necessary to comply with legal obligations, protect users, prevent fraud or abuse, protect our rights, or protect the security and integrity of the Game.

We do not sell your personal information for monetary consideration.

13. Data Security

We take reasonable technical and organizational measures designed to protect information handled by Puzzle Road.

Depending on the service involved, these measures may include:

• Encrypted network communication.
• Platform security mechanisms.
• Access controls.
• Authentication mechanisms.
• Limited access to service data.
• Third-party platform security controls.

Firebase documentation states that applicable Firebase Android SDK data is encrypted in transit using HTTPS.

However, no electronic storage or transmission method can be guaranteed to be completely secure.

14. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

Different services may retain information for different periods according to their own policies.

For example, information associated with Google Play purchases, Google Play Games, Firebase, AdMob, or Unity Ads may be retained according to the respective provider's policies and legal obligations.

15. Data Deletion

Puzzle Road does not require you to create a separate Puzzle Road account in order to play the basic game, unless a future version introduces account functionality.

Local game data can generally be removed by clearing the application's data or uninstalling Puzzle Road from your device.

Information stored by independent third-party services, such as Google Play Games, Google Play Billing, Firebase, AdMob, or Unity Ads, may not be deleted simply by uninstalling the Game and may instead be subject to the respective provider's deletion procedures and retention policies.

If Puzzle Road introduces account functionality in the future, we will provide an appropriate account deletion mechanism and update this Privacy Policy accordingly.

16. Children's Privacy

Puzzle Road is not intended to knowingly collect personal information from children for purposes unrelated to providing the Game.

We do not knowingly request sensitive personal information from children.

Where applicable, Puzzle Road's advertising and data collection practices are configured according to applicable platform requirements and applicable children's privacy requirements.

If you believe that a child has provided personal information to us in a manner that violates applicable law, please contact us using the information below.

17. Privacy Rights

Depending on your country or region, you may have rights regarding your personal information.

These rights may include:

• The right to request access to personal information.
• The right to request correction of inaccurate information.
• The right to request deletion of applicable information.
• The right to request information about processing.
• The right to object to certain processing.
• The right to restrict certain processing.
• The right to withdraw consent where applicable.

To submit a privacy-related request, contact:

[YOUR PRIVACY EMAIL]

We may need to verify requests before taking action.

Your privacy rights may be subject to limitations and exceptions under applicable law.

18. International Data Processing

Puzzle Road uses third-party services that may process or store information in countries other than the country in which you live.

These services may include Google, Firebase, AdMob, Unity, and Google Play Games Services.

Where required by applicable law, appropriate safeguards may be used for international transfers of information.

19. Third-Party Privacy Policies

Puzzle Road relies on third-party services whose privacy practices are governed by their own policies.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the "Last Updated" date at the top of this policy will be updated.

If significant changes are made, we may provide additional notice through the Game or another appropriate method.

Your continued use of Puzzle Road after an updated Privacy Policy becomes effective means that you acknowledge the updated policy.

21. Contact Us

If you have questions about this Privacy Policy, data handling, advertising, purchases, Google Play Games, Saved Games, or privacy requests, please contact us.

Privacy Summary

• Puzzle Road stores game progress locally on your device.
• Google Play Games may be used for supported gaming features and Saved Games.
• Google Play Billing processes optional digital purchases.
• Puzzle Road may offer coins, diamonds, hints, and other digital game items.
• Firebase Analytics is used to understand game usage and improve the Game.
• AdMob and Unity Ads may process information required to provide and measure advertisements.
• Third-party services may process technical and advertising-related information.
• We do not sell your personal information for monetary consideration.
• Payment credentials are processed by Google Play rather than being directly stored by Puzzle Road.
• You may contact us regarding applicable privacy requests.